The work took three days longer than I was told and the communication was poor. Every time I was told I would receive a call it never happened, I had to call and stay on top of them.
Good afternoon The vehicle is still at our facility and we reached out last Friday afternoon to the number we have on file for the repair and let the gentleman know the repairs are completed and the vehicle is ready to pick up, it is now Monday afternoon 9/14/26 3.13pm . I do apologize if you did not receive the message and for communication I have several emails and waited for the approval of the repairs from you as well and as soon as they were approved we ordered the parts and moved forward once we received the parts to complete the repairs we moved as fast as possible to provide you with a quality repair. Moving forward I do appreciate the feed back and would hope you would give us a chance in the future win your trust back with Forrest Automotive.